PRIVACY, INCLEMENT WEATHER, EVENT & MERCHANDISE RETURN POLICY
The Baseball Warehouse LLC (“TBW”) is a Maryland limited liability company.
TBW is dedicated to providing the finest baseball learning experience possible. We take your privacy seriously and will not sell or share your personal identification information with any other entity or organization.
Inclement Weather Policy
Participant safety is our number one priority at all times. Every effort will be made to hold the event in a safe and fun environment. Should inclement weather pose a threat, TBW maintains full discretion to adjust or cancel any scheduled event. Event cancellations will NOT be based on local school cancellations. We will make an individual decision based on our assessment of the weather, field conditions and localized conditions. Should inclement weather occur during an event which doesn't allow the day's activities to continue then it is the responsibility of the participant’s parents/guardians to pick up their child(ren) immediately. Any major changes to the day's schedule will be updated through email, text message (if possible) and on thebaseballwarehouse.com website.
Event Refund Policy
TBW reserves the right, prior to any event, to cancel an event due to insufficient registration. If the event is cancelled, a full refund will be provided. Please allow 14 days for refund to be processed.
Event scheduling commitments are made and contractual expenses are incurred well in advance. These commitments are made in accordance with the number of participants registered for each event. Due to these commitments made by TBW to ensure the rental facility availability and booking of the instructors, coaches and staff, travel and accommodation reservations, our refund policy is strictly adhered to.
For all, TBW events (i.e., collegiate showcases, camps, clinics, seminars & training) that result in participant cancellation (including injuries, personal emergencies, schedule changes, and travel delays), a refund will be provided less a $50 administration fee when cancellation requests are made up to 6 days prior to the first day of the event. All other cancellation requests will not be considered after this time.
Merchandise Return Policy
If you are not completely satisfied with your purchase simply return your item(s) in the original condition including all tags, packaging and accessories within 30 days and you will receive a prompt exchange or refund, excluding shipping charges. TBW will refund shipping charges only for incorrectly shipped or defective merchandise. Items that have been worn, used (e.g., eye black), altered, washed or damaged will not be eligible for exchange or refund.
When returning your item(s) be sure to include what you wish to exchange your item for, or simply indicate you wish to receive a refund. We suggest you insure your package since we cannot accept responsibility for uninsured packages. We will send any merchandise you request in exchange via standard ground shipping, unless otherwise noted.
If you have any questions about the refund policy please use the Contact Us link on the website
You can return merchandise in person or by shipping it to (either of the 2 locations for returns are fine):
The Baseball Warehouse LLC
11409 Cronhill Drive, Suite C & D
Owings Mills, MD 21117
The Baseball Warehouse, LLC
131 Industry Lane, Unit 4
Forest Hill, MD 21050